An Interview With Chad Silverstein
Embrace Flexibility: Adapting to unexpected challenges requires flexibility. For instance, swift adjustments to project timelines due to external factors.
This series aims to discuss the experiences and lessons learned by top executives over the past year, and how these insights are shaping the landscape for change and innovation in 2024. The past year has been a time of unprecedented challenges and opportunities, requiring adaptive leadership and innovative strategies. We believe that sharing these experiences can inspire and guide others in their endeavors to drive positive change in their organizations and industries. I had the pleasure of interviewing Mehdi Khachani.
Mehdi Khachani, a distinguished professional in the construction industry, holds licenses as a certified plumbing contractor, air conditioning contractor, and general contractor in the State of Florida. With an impressive educational foundation, including engineering degrees and an MBA from the Wharton School of Business, Mehdi combines technical expertise with strategic management insight. As a visionary leader with over 20 years of experience, Mehdi, along with his company JMK Plumbing, is committed to shaping the future of the construction industry through innovative solutions and a multifaceted approach to project management.
Thank you so much for doing this with us! Can you share a little about your background and what pivotal moments led you to your current position as an executive?
My journey to the executive position has been shaped by a blend of hands-on expertise and strategic acumen. Pivotal moments include obtaining engineering degrees and an MBA from the Wharton School of Business. These milestones equipped me with technical skills and management insight, positioning me as a leader in plumbing, air conditioning, and general contracting in Florida.
What were the early challenges you faced in your career, and how did they shape your approach to leadership?
Early challenges in my career centered around understanding the intricacies of construction, plumbing, and HVAC systems. These challenges forged my commitment to excellence, emphasizing quality, efficiency, and sustainability in every project. They laid the foundation for my multifaceted view of industry challenges and opportunities.
We often learn the most from our mistakes. Can you share one that you made that turned out to be one of the most valuable lessons you’ve learned?
One valuable lesson came from underestimating project timelines. This mistake taught me the importance of thorough planning and realistic timelines. Now, I prioritize detailed project planning, ensuring that all aspects are considered, minimizing unexpected delays.
As an executive, how do you define success, both personally and for your organization?
Success, personally and for the organization, is defined by achieving operational excellence, delivering high-quality projects, and contributing to the industry’s advancement. It’s about balancing profitability with a commitment to continuous learning, community engagement, and sustainable practices.
Reflecting on 2023, what was the most unexpected challenge you faced, and how did you navigate it?
A sudden surge in material costs posed an unexpected challenge in 2023. Navigating this required renegotiating contracts, exploring alternative suppliers, and implementing cost-saving measures without compromising quality.
What was a significant risk you took this year, and how did it turn out?
Venturing into a new market was a significant risk. Extensive market research and strategic partnerships mitigated risks, leading to successful expansion and increased opportunities.
How has your company’s mission or purpose affected its overall success? Can you explain the methods or metrics you use to evaluate the impact of this purpose-driven strategy on your organization?
Our purpose-driven strategy is integral to our success. Metrics include project sustainability, community impact, and employee satisfaction. Positive feedback from clients and increased market reputation are indicators of our commitment to purpose.
Have you ever faced a situation where your commitment to your purpose and creating a positive social impact clashed with the profitability in your business? Have you ever been challenged by anyone on your team or have to make a tough decision that had a significant impact on finances? If so, how did you address and reconcile this conflict?
Striking a balance is crucial. There have been instances where pursuing sustainable practices incurred higher costs. Open communication with the team, showcasing long-term benefits, and finding cost-effective solutions helped address conflicts and maintain alignment with our purpose.
Could you list the top five things you’ve learned in 2023, with specific examples of how these lessons impacted your decisions or strategies?
- Embrace Flexibility: Adapting to unexpected challenges requires flexibility. For instance, swift adjustments to project timelines due to external factors.
- Invest in Technology: Incorporating advanced technologies streamlined operations, enhancing project efficiency and client satisfaction.
- Strengthen Partnerships: Building strong alliances with suppliers and collaborators proved essential during market fluctuations.
- Prioritize Employee Well-being: A focus on employee well-being resulted in increased productivity and a positive work environment.
- Continuous Learning: Actively seeking knowledge in emerging industry trends fostered innovation and a competitive edge.
How have these top five lessons from 2023 changed your outlook or approach for 2024?
These lessons emphasize the need for ongoing innovation, adaptability, and a people-centric approach. In 2024, these principles will guide decision-making and strategy implementation.
In terms of innovation and adaptation, what’s one change you implemented in 2023 or plan to do in 2024 that you believe will be crucial for the future of your business?
Implementing AI-driven project management tools is a crucial step. This innovation aims to enhance project efficiency, reduce costs, and stay ahead in the competitive landscape.
As a leader, how do you foster a culture of continuous learning and improvement within your team or organization?
Encouraging professional development programs, mentorship initiatives, and recognizing achievements fosters a culture of continuous learning. This creates a dynamic and agile team ready to embrace industry advancements.
Looking at the broader industry landscape, what emerging trends do you think will be most influential in the coming year?
Green construction practices, digitalization, and a focus on sustainable materials will be influential in the coming year. Embracing these trends positions us at the forefront of industry evolution.
If you and I were having a conversation one year from now, and we were looking back at the past 12 months, what specifically has to happen for you to be happy with your progress?
Achieving successful expansion into new markets, maintaining a high level of client satisfaction, and implementing sustainable practices across projects would make me happy with my progress.
How can our readers further follow your work or your company online?
You can follow updates on my projects, insights, and industry commentary on my LinkedIn profile and the company’s website.
This was great. Thanks for taking time for us to learn more about you and your business. We wish you continued success!
About the Interviewer: Chad Silverstein, a seasoned entrepreneur with over two decades of experience as the Founder and CEO of multiple companies. He launched Choice Recovery, Inc., a healthcare collection agency, while going to The Ohio State University, His team earned national recognition, twice being ranked as the #1 business to work for in Central Ohio. In 2018, Chad launched [re]start, a career development platform connecting thousands of individuals in collections with meaningful employment opportunities, He sold Choice Recovery on his 25th anniversary and in 2023, sold the majority interest in [re]start so he can focus his transition to Built to Lead as an Executive Leadership Coach. Learn more at www.chadsilverstein.com
Mehdi Khachani: Lessons I Learned From Last Year To Take Our Organization to the Next Level in 2024 was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.